diamond geezer

 Tuesday, October 06, 2015

Hurrah, this is yet another post about three bus stops on Bow Road.

Because yesterday, at last, everything got sorted out. Apart from the things that didn't.

Nothing new happened on Sunday.
No change. Still a total organisational mess with passengers running from one stop to the other, and buses stopping mostly at G, sometimes at E, and occasionally at both.
And nothing had happened by daybreak on Monday.
A lady waiting at Bus Stop E looks up at the sign reading ALL BUSES STOP HERE and wonders why the last three didn't.
But on Monday morning, official things started to happen. I know this because somebody called Ray left a comment telling me all about it.
DG, your blogs WERE read by TfL and things started happening this morning.

I arrived to have a look at 11.45 and a guy in a TfL hi-viz was there to have a meeting at midday with a couple of people from the Cycle Superhighway project. While he was waiting, I mentioned Diamond Geezer and his somewhat lengthy reply made it plain that you were the reason that he was there. He explained that the Cycle Superhighway people have been doing work ahead of the date that had been agreed and scheduled, with the result that TfL were not aware when changes had been made around bus stops. Judging by the vehemence of his explanations and his determination to show that TfL were in no way at fault, it would seem that your blogs have been rattling around the command structure.

The Cycle Superhighway people arrived at midday and I left, as it had started raining. Hopefully, if you check this evening, the problems with the bus stops will have been sorted.
I arrived home after dark, and I was delighted to see that changes had indeed been made.

Stop E

Two very important things have happened here. Firstly the temporary bus stop sign on the lamppost has been removed, so there's no longer a roundel with the message ALL BUSES STOP HERE to lure in passengers. And secondly a proper 'Bus stop closed' sign has appeared. It's yellow, and proper, and stuck to the bus shelter so it's legible from within and without. We at last have conclusive proof that Bus Stop E is intended to be closed, and if the Cycle Superhighway upgrade continues as planned, it'll never open again. So that's all clear.

Not everybody's noticed yet, of course. You'd think a 'Bus stop closed' sign would be pretty unequivocal, indeed it's hard to do much more to get the message across. But some people are still waiting at what used to be Bus Stop E through passenger inertia, because it's been a bus stop for years, and for the last six weeks it's been the only bus stop hereabouts. And whilst it'd be good to think that people only wait where they see a bus stop sign, in fact they'll happily wait wherever they see a bus shelter, and it'll be a while before that's physically removed. But I was surprised to see a few buses still stopping at ex-Bus Stop E - during the couple of minutes I was there a 25 pilled in followed immediately by a 276. Perhaps a bus stop isn't truly closed until someone tells all the drivers... or perhaps the drivers are simply being thoughtful in rescuing passengers who shouldn't have been waiting there in the first place.

Stop G (or is it M?)
Where once there were three bus stops, now there's only one. Bus Stop G is the great survivor, mothballed for six weeks so that a bus stop bypass could be carved out behind, and now mostly unveiled in linear island form. Only one change took place at Bus Stop G yesterday, which was a tweak to the timetables on display. You'll remember that the pole for Bus Stop G has been recycled from Bus Stop M down the road, where the buses were the same except that route 25 didn't stop. So the important change has been to remove the yellow notices stating that 'Route 25 is diverted and will not be serving this stop', revealing the timetable for route 25 underneath. This is all good.

But everything else that's on display here is simply what was on display down the road uprooted. The pole says M on top instead of G. The timetables are very definitely those for the Bow Flyover stop rather than Bow Church - no more than a minute out, but technically inaccurate. And nobody's altered the 'next bus information' panel at the top of the pole, so if you text '55457' to 87287 you still get the next bus information for the bus stop by the flyover, where the 25 didn't stop, and so whose services do not appear. I'll return to this mysterious G/M dilemma shortly.

Stop M

Meanwhile down by the flyover, as suspected, the former Bus Stop M appears to have absolutely definitely closed. A 'Bus stop closed' sign has been pasted up on the bus shelter, the same as at Bus Stop E, to warn passengers that there is no point in waiting here... even though the occasional bus still stops. More importantly, a proper individualised notice has gone up too, officially printed with specific information. It too says 'Bus stop closed.' It gives an actual start date, which is Monday 5th October, despite the fact the stop's been dormant for over a week. It says the closure is 'until further notice', which is the polite way of saying forever, because Cycle Superhighway plans require that it never reopens. And that's the niggle-free part of the notice.

The remainder isn't quite so helpful. Underneath the headline somebody's printed out a list of what they think are the affected bus routes, namely the 25, 276, 425, D8 and N205. But unfortunately they've missed two routes out, namely the 8 (which has stopped here since the 1980s) and the 488 (which has stopped here since 2008). The list of affected routes would be correct if this was Bus Stop G and it was last year, but it's not, and so the list is 28% incomplete. The notice then goes on to advise passengers to use the bus stop on Bow Road at Bromley High Street, which is not a helpful way of describing the location, indeed it suggests what whoever wrote the notice has never been here. And most importantly the notice tells passengers, indeed urges passengers, to please use Bus Stop M.

Hang on, this is Bus Stop M! The bus stop pole always used to have an M on it. If you look at the bus map in the bus shelter it very definitely describes this stop as Bus Stop M. If you head to the TfL website, Bus Stop M is still this stop, the bus stop by the flyover. And yet - as we've seen - what used to be Bus Stop G up the road now has an M on top, so maybe that's the new Bus Stop M, even though the TfL website still thinks it's G. Perhaps the final outcome of this major bus stop reshuffle is that bus stops E and M have closed, and Bus Stop G has survived but been renamed M.

And by this point you might think I'm merely quibbling, but there is a reason why this matters. TfL are currently running a consultation regarding the rerouting of route 25 over the Bow Flyover which will involve the skipping of certain stops. In that consultation they clearly state that route 25 will no longer be serving Bus Stop M, but will continue to serve Bus Stop G, indeed there's even a helpful map showing where bus stops G (Bow Church) and M (Bow Flyover) are. But the consultation no longer matches the situation on the ground, where M is G or G is M and the old M no longer exists, or something, my brain is quietly throbbing at this point.

It's also made clear that Bus Stop M will be closing later this year, which (if it's the old M) it already has, and (if it's the new M) it had better not. Whichever is actually the case, there's now an official consultation giving entirely contradictory information to reality, or a reality giving entirely contradictory information to what's intended, it's hard to be sure. And the consultation still has ten days to run. I hope that somebody can clarify which stop's actually called what before the deadline passes.

Sorry, I never meant to write four long posts about three bus stops you'll probably never use. But I hope it's been illuminating to see how poor communication and poorly thought-out processes can impact on bus users in unanticipated ways. It's amazing how long a misinformation issue can go unnoticed, with the travelling public inevitably the losers. Equally it's been encouraging to see the bus companies, Cycle Superhighway contractors and TfL management finally talking to each other, and if this blog gave that a nudge, then hurrah. I don't think the situation's yet sorted, and there are still some illogical inconsistencies in labelling and in the provision of customer information. But give it a few days and I suspect Bow's bus passengers will finally work out where they ought to be standing, as if none of this ever happened.

<< click for Newer posts

click for Older Posts >>

click to return to the main page

...or read more in my monthly archives
Jan22  Feb22  Mar22  Apr22  May22  Jun22  Jul22  Aug22  Sep22
Jan21  Feb21  Mar21  Apr21  May21  Jun21  Jul21  Aug21  Sep21  Oct21  Nov21  Dec21
Jan20  Feb20  Mar20  Apr20  May20  Jun20  Jul20  Aug20  Sep20  Oct20  Nov20  Dec20
Jan19  Feb19  Mar19  Apr19  May19  Jun19  Jul19  Aug19  Sep19  Oct19  Nov19  Dec19
Jan18  Feb18  Mar18  Apr18  May18  Jun18  Jul18  Aug18  Sep18  Oct18  Nov18  Dec18
Jan17  Feb17  Mar17  Apr17  May17  Jun17  Jul17  Aug17  Sep17  Oct17  Nov17  Dec17
Jan16  Feb16  Mar16  Apr16  May16  Jun16  Jul16  Aug16  Sep16  Oct16  Nov16  Dec16
Jan15  Feb15  Mar15  Apr15  May15  Jun15  Jul15  Aug15  Sep15  Oct15  Nov15  Dec15
Jan14  Feb14  Mar14  Apr14  May14  Jun14  Jul14  Aug14  Sep14  Oct14  Nov14  Dec14
Jan13  Feb13  Mar13  Apr13  May13  Jun13  Jul13  Aug13  Sep13  Oct13  Nov13  Dec13
Jan12  Feb12  Mar12  Apr12  May12  Jun12  Jul12  Aug12  Sep12  Oct12  Nov12  Dec12
Jan11  Feb11  Mar11  Apr11  May11  Jun11  Jul11  Aug11  Sep11  Oct11  Nov11  Dec11
Jan10  Feb10  Mar10  Apr10  May10  Jun10  Jul10  Aug10  Sep10  Oct10  Nov10  Dec10 
Jan09  Feb09  Mar09  Apr09  May09  Jun09  Jul09  Aug09  Sep09  Oct09  Nov09  Dec09
Jan08  Feb08  Mar08  Apr08  May08  Jun08  Jul08  Aug08  Sep08  Oct08  Nov08  Dec08
Jan07  Feb07  Mar07  Apr07  May07  Jun07  Jul07  Aug07  Sep07  Oct07  Nov07  Dec07
Jan06  Feb06  Mar06  Apr06  May06  Jun06  Jul06  Aug06  Sep06  Oct06  Nov06  Dec06
Jan05  Feb05  Mar05  Apr05  May05  Jun05  Jul05  Aug05  Sep05  Oct05  Nov05  Dec05
Jan04  Feb04  Mar04  Apr04  May04  Jun04  Jul04  Aug04  Sep04  Oct04  Nov04  Dec04
Jan03  Feb03  Mar03  Apr03  May03  Jun03  Jul03  Aug03  Sep03  Oct03  Nov03  Dec03
 Jan02  Feb02  Mar02  Apr02  May02  Jun02  Jul02 Aug02  Sep02  Oct02  Nov02  Dec02 

eXTReMe Tracker
jack of diamonds
Life viewed from London E3

» email me
» follow me on twitter
» follow the blog on Twitter
» follow the blog on RSS

» my flickr photostream

twenty blogs
our bow
ian visits
blue witch
on london
the great wen
edith's streets
spitalfields life
round the island
wanstead meteo
christopher fowler
bus and train user
ruth's coastal walk
the ladies who bus
round the rails we go
london reconnections
from the murky depths

quick reference features
Things to do in Outer London
Things to do outside London
Inner London toilet map
The DG Tour of Britain

read the archive
Aug22  Jul22  Jun22  May22
Apr22  Mar22  Feb22  Jan22
Dec21  Nov21  Oct21  Sep21
Aug21  Jul21  Jun21  May21
Apr21  Mar21  Feb21  Jan21
Dec20  Nov20  Oct20  Sep20
Aug20  Jul20  Jun20  May20
Apr20  Mar20  Feb20  Jan20
Dec19  Nov19  Oct19  Sep19
Aug19  Jul19  Jun19  May19
Apr19  Mar19  Feb19  Jan19
Dec18  Nov18  Oct18  Sep18
Aug18  Jul18  Jun18  May18
Apr18  Mar18  Feb18  Jan18
Dec17  Nov17  Oct17  Sep17
Aug17  Jul17  Jun17  May17
Apr17  Mar17  Feb17  Jan17
Dec16  Nov16  Oct16  Sep16
Aug16  Jul16  Jun16  May16
Apr16  Mar16  Feb16  Jan16
Dec15  Nov15  Oct15  Sep15
Aug15  Jul15  Jun15  May15
Apr15  Mar15  Feb15  Jan15
Dec14  Nov14  Oct14  Sep14
Aug14  Jul14  Jun14  May14
Apr14  Mar14  Feb14  Jan14
Dec13  Nov13  Oct13  Sep13
Aug13  Jul13  Jun13  May13
Apr13  Mar13  Feb13  Jan13
Dec12  Nov12  Oct12  Sep12
Aug12  Jul12  Jun12  May12
Apr12  Mar12  Feb12  Jan12
Dec11  Nov11  Oct11  Sep11
Aug11  Jul11  Jun11  May11
Apr11  Mar11  Feb11  Jan11
Dec10  Nov10  Oct10  Sep10
Aug10  Jul10  Jun10  May10
Apr10  Mar10  Feb10  Jan10
Dec09  Nov09  Oct09  Sep09
Aug09  Jul09  Jun09  May09
Apr09  Mar09  Feb09  Jan09
Dec08  Nov08  Oct08  Sep08
Aug08  Jul08  Jun08  May08
Apr08  Mar08  Feb08  Jan08
Dec07  Nov07  Oct07  Sep07
Aug07  Jul07  Jun07  May07
Apr07  Mar07  Feb07  Jan07
Dec06  Nov06  Oct06  Sep06
Aug06  Jul06  Jun06  May06
Apr06  Mar06  Feb06  Jan06
Dec05  Nov05  Oct05  Sep05
Aug05  Jul05  Jun05  May05
Apr05  Mar05  Feb05  Jan05
Dec04  Nov04  Oct04  Sep04
Aug04  Jul04  Jun04  May04
Apr04  Mar04  Feb04  Jan04
Dec03  Nov03  Oct03  Sep03
Aug03  Jul03  Jun03  May03
Apr03  Mar03  Feb03  Jan03
Dec02  Nov02  Oct02  Sep02
back to main page

the diamond geezer index
2021 2020 2019 2018 2017
2016 2015 2014 2013 2012
2011 2010 2009 2008 2007
2006 2005 2004 2003 2002

my special London features
a-z of london museums
E3 - local history month
greenwich meridian (N)
greenwich meridian (S)
the real eastenders
london's lost rivers
olympic park 2007
great british roads
oranges & lemons
random boroughs
bow road station
high street 2012
river westbourne
trafalgar square
capital numbers
east london line
lea valley walk
olympics 2005
regent's canal
square routes
silver jubilee
unlost rivers
cube routes
Herbert Dip
capital ring
river fleet

ten of my favourite posts
the seven ages of blog
my new Z470xi mobile
five equations of blog
the dome of doom
chemical attraction
quality & risk
london 2102
single life
april fool

ten sets of lovely photos
my "most interesting" photos
london 2012 olympic zone
harris and the hebrides
betjeman's metro-land
marking the meridian
tracing the river fleet
london's lost rivers
inside the gherkin
seven sisters

just surfed in?
here's where to find...
diamond geezers
flash mob #1  #2  #3  #4
ben schott's miscellany
london underground
watch with mother
cigarette warnings
digital time delay
wheelie suitcases
war of the worlds
transit of venus
top of the pops
old buckenham
ladybird books
acorn antiques
digital watches
outer hebrides
olympics 2012
school dinners
pet shop boys
west wycombe
bletchley park
george orwell
big breakfast
clapton pond
san francisco
children's tv
east enders
trunk roads
little britain
credit cards
jury service
big brother
jubilee line
number 1s
titan arum
doctor who
blue peter
peter pan
feng shui
leap year
bbc three
vision on
ID cards