Update 1: I've finally made it back to my local sorting office to collect that mystery letter, just 240 hours after my postman first tried to deliver it. How I enjoyed making a second half-hour scenic round trip through the less idyllic parts of Bow. How relieved I was to discover that the sorting office was actually open this time. How thrilling to rip open the envelope to discover a new debit card for the bank account I never ever use a debit card for. How worthless the whole drawn-out escapade has been. And how revolutionary it would be if the Royal Mail could finally work out a way of delivering secure mail that suited us and not them. Until then my willingness to use Amazon, eBay or any other online retail service remains virtually zero.
Update 2: There are still no trolleys outside my local Tesco. Maybe they're all away at some trolley convention somewhere because they're certainly not being pushed round the store. There was one trolley in the trolley park down the side of the store but it was the wrong size and on the wrong side of the road so I couldn't be bothered. Instead I've decided to do all my shopping using a basket from now on, which will save me about £15 a week and no doubt seriously damage Tesco's corporate profits at the same time. Now all I need to do is reduce my weekly shop to 10 items or less and I can get through the queues at the checkouts in less than ten minutes too.
Update 3: No progress on the tea-at-work saga yet. Various additional excuses for our kettlelessness have been bandied about, including 'it would make the kitchen untidy' and 'there are no washing up facilities'. Our office kitchen area is indeed the most useless office kitchen area on the planet. It may boast a tiny fridge, two sinks and a worktop but apparently it isn't a kitchen, it's an office stores area. Open the cupboards where you'd expect to find crockery, glasses and cleaning materials and you'll find post-its, hole punches and padded envelopes instead. Soap and paper towel dispensers have been added as an afterthought, evidently purchased from the Cheap'n'Nasty supplies catalogue. The single mixer tap has been plumbed in nearer to the sink on the left than the sink on the right, with the consequence that the sink on the right is merely ornamental. Try swivelling the mixer tap round to the right and the ensuing stream of water misses the second sink by a good couple of inches, creating large puddles across the worktop. At least the kitchen area remains tidy, but that's only because barely anybody uses it. Meanwhile I make sure I have a nice cup of tea before I go to work in the morning and another when I get home in the evening, because there's no prospect of a nice cup of tea inbetween.