diamond geezer

 Friday, July 04, 2025

What's the best thing TfL ever did?

TfL's anniversary poster series highlights several major achievements across the last 25 years, but they haven't released one for each year, not yet anyway.



So I had a go at selecting annual highlights.

2000  Tramlink
2001  Bus Saver tickets
2002  Journey Planner / Trafalgar Square
2003  Oyster / Congestion Charge
2004  Legible London
2005  Accessible buses
2006  Baby on board badge
2007  Overground
2008  Priority seating
2009  iBus / New Routemaster
2010  Pedestrian Countdown / Tube aircon / Cycle Superhighways / Cycle Hire
2011  DLR Stratford International
2012  Olympics / Dangleway
2013  150th Tube anniversary
2014  Contactless
2015  Closing ticket offices / Bus Stop M
2016  Night Tube / Hopper
2017  Night Overground
2018  -
2019  Woolwich Ferry / Cycleways
2020  Essential Travel / TfL Go
2021  Northern line extension
2022  Crossrail / Barking Riverside
2023  ULEZ extension
2024  Superloop
2025  Silvertown Tunnel

Some years are full-on project pile-ups and some are achievement deserts. 2010 had multiple riches, for example, whereas I've struggled to find any exciting initiatives in 2018.

But which TfL thing is best of all? Let's take five years at a time and see if we can narrow it down.

2000  Tramlink
2001  Bus Saver tickets
2002  Journey Planner / Trafalgar Square
2003  Oyster / Congestion Charge
2004  Legible London

We can discount Tramlink because that opened two months before TfL was formed. Pedestrianising one side of Trafalgar Square was radical by 2002 standards but feels tame now. 2003 is clearly where it's at, not least for introducing road charging, but I'm going with the introduction of Oyster as a revolution that made travel so much simpler and still does to this day.

2005  Accessible buses
2006  Baby on board badge
2007  Overground
2008  Priority seating
2009  iBus / New Routemaster


People cursed when Mayor Ken killed off Routemasters but a fully-accessible bus service was truly advanced for 2005. The emergence of iBus made it possible to check when your bus was coming and led eventually to the plethora of travel apps we have today. But my vote for the best here is 2007's creation of the Overground, the upgrade and joining-together of something once overlooked, now a hugely successful and much used brand.

2010  Pedestrian Countdown / Tube aircon / Cycle Superhighways / Cycle Hire
2011  DLR Stratford International
2012  Olympics / Dangleway
2013  150th Tube anniversary
2014  Contactless

This is a tough selection from which to pick a favourite. Air-cooled trains were a revelation in 2010, as we've learned again this week. Cycle hire arguably kickstarted an active travel revolution that continues to grow. I reckon 2012 pips them both though, not the eternal irrelevance of the Dangleway but the fear that transportation would be the Achilles heel of London's Olympics whereas instead it greased the wheels nigh perfectly.

2015  Closing ticket offices / Bus Stop M
2016  Night Tube / Hopper
2017  Night Overground
2019  Woolwich Ferry / Cycleways
2020  Essential Travel / TfL Go

By rights Bus Stop M should be the highlight here, certainly given the paucity of some of the opposition. The new Woolwich Ferries were a floating disaster and rebranded Cycleways remain a confusing tangled web. I nearly picked 2016's Night Tube for the way it fired up the weekends, but I really have to go with TfL continuing to run a comprehensive transport network for not many passengers despite minimal fare income during a two year-long pandemic.

2021  Northern line extension
2022  Crossrail / Barking Riverside
2023  ULEZ extension
2024  Superloop
2025  Silvertown Tunnel

This is a really strong list, as if Sadiq's TfL was finally getting into its stride and opening everything. And there can only be one winner here, 2022's utterly transformative Elizabeth line, which despite being ridiculously late Londoners can no longer live without.

And finally let's crown a winner from the victors of the five previous shortlists.

2003  Oyster
2007  Overground
2012  Olympics
2020  Essential Travel
2022  Crossrail

I confess Crossrail nearly won out, a transport project on a different scale to anything London's seen in generations. But in the end I went with Oyster, an impressively early gamechanger permitting frictionless travel and the bedrock of so many other innovations that followed.



Oyster is the best thing TfL ever did. (unless of course you know better)


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