Three weeks ago, you may remember, I told you how utterly rubbish Visit London's official search engine was. Because it was utterly rubbish. I asked the site to tell me "What special events are taking place in London tomorrow?" and the search engine listed 854 events, the great majority of which weren't actually happening at all. So I thought I'd go back today to see if things have improved. And, what do you know, they have! Lots!
Let's try asking that same question again. What special events are taking place in London tomorrow? According to Visit London today, there are 181 special events taking place in London tomorrow. That may sound a lot, and indeed Visit London have a very broad definition of "special". But 181 is a much more realistic total, and 80% lower than the 854 they were offering three weeks ago. I am impressed.
Last time round, Visit London were insistent that a Tuesdays-only art course at Sotheby's happened every day of the week. Now it only crops up if your search includes a Tuesday. Likewise Cripplegate's 7-11 Club is now rightly restricted to Wednesdays, and Storytime at Pollards Hill Library only appears on the last Friday of the month. The search engine designers have pulled their fingers out and labelled everything properly, by date, including a special new "recurring events" category. I am impressed.
Last time round, searching Visit London still threw up events from several months past, such as Lewisham's Winter Festival and Christmas Market. No longer - all these anachronistic events have been deleted. I am impressed. The database still contains a few events ridiculously far into the future, such as next year's Lord Mayor's Firework Show (9 November 2008). I guess it's possible that some tourists really are interested in planning that far ahead, but the continued inclusion of events dated 2010 and 2012 is surely unjustifiable.
Last time round, searching for "free events" generated a list of absolutely no events whatsoever. This counter-intuitive result was a consequence of incompetent programming, which has now been fixed. Attempt the same search today and you'll discover 56 free special events taking place in London this weekend. I am impressed. There used to be a similar problem when searching for events with "wheelchair access" or "disabled toilets" - none whatsoever showed up. Visit London haven't fixed this problem, they've hidden it by removing all four accessibility categories from the search form. There's still absolutely no functionality for disabled visitors, but at least nobody's going to waste their time looking any more.
Last time round, the Visit London search engine had been rubbish for months and months and months. And now it isn't. At some point (very very recently) the site's programmers have knuckled down and sorted out the great majority of issues that were making the search facility nigh impossible to use. It's still not perfect, but it is at least now fit for purpose. I'm sure it's just a coincidence that all these changes have occurred during the last three weeks, because I'd hate to think that Visit London had to be shamed into action by having their site's flaws exposed in public. But credit where credit is due - I am impressed.
