20 things we learnt from TfL FoI requests in September 2026
1) Since Superloop routes were introduced, the most used is the SL8 (22.7m passengers) followed by the SL9 (12.7m) and SL7 (10.5m). Already twice as many people have ridden the SL11 (2.2m, introduced January 2026) than have ridden the SL6 (1.1m, introduced July 2023). 2) The estimated final cost for Ickenham's new disabled car park is £1.88m. This is 25% higher than the estimate given in an FoI response a year ago. It equates to £625,000 per parking space. 3) The total cost of withdrawing bus route 347 was £13,325 (consultation £8400, removing seven bus stops £1225, removing timetables £700, changing e-tiles at bus stops £3000). 4) The most common bus-train interchange at Putney Bridge is from the last stop on route 265 to the station. The least common interchange is from bus route 424 at bus stop FH to the station. 5) There are no plans to use double deckers on route 108 due to the height restrictions in the Blackwall Tunnel, obviously.
6) 46% of roads on the TfL Road Network have a 20mph speed limit, up from 14% in 2021. 7) The new Piccadilly line trains are expected to use a synthetic (text-to-speech) voice for on-board announcements. There are no current plans to use this voice on any other train stocks. 8) 36 people work in the TfL pensions fund department, of whom 10 have line management responsibility. 9) Central, Jubilee, Northern, Victoria and all sub-surface lines are fitted with LCF (Low Coefficient of Friction) stick lubrication applied to the wheel flange root of selected wheelsets on every train. All lines use the same lubricant, "KELSAN LCF" manufactured by L.B. Foster. 10) The calming pod being trialled at Ealing Broadway station is not bomb-proof.
11) Once the scrappage of old DLR trains recommences in early 2027, TfL expect to be removing between two and four vehicles every 5 weeks. 12) The cycle hire docking station that's most usually full is Chadwell Street, Angel (18 spaces). The docking station that's most usually empty is Queen Street, Bank (36 spaces). 13) Of TfL's portfolio of 900 railway arches across London, 102 have been empty for over a year. 14) The total operating cost for the Woolwich Ferry in 2025/26 was £11.3m. 15) TfL have stopped sharing audio announcements via FoI requests because "basically people are using the voice on AI tools to get the voice artist to say anything they want which very obviously impacts on the voice artists' commercial interests in a variety of ways."
16) Last year there were 1,984,485 hires of Santander bikes in Westminster, 21% of which were e-bikes. The borough with the second highest total was Tower Hamlets with 1,213,015 hires, 16% of which were e-bikes. 17) The TfL mode with the highest CO₂ per passenger kilometre, by far, is Buses with 65.8gCO₂e/pkm. All other modes have emissions between 22 and 31, the lowest being the Tube with 22.8gCO₂e/pkm. 18) Expected completion dates for future railway projects (subject to planning, funding etc) are as follows: West London Orbital (2035), Old Oak Common Elizabeth line (2036-2039), DLR Thamesmead extension ("in the 2030s"), Bakerloo line extension (2040), Crossrail 2 (early 2050s). 19) The DfT are part-funding a two-year upgrade programme to build barcode readers directly into some TfL ticket gates. In the meantime handheld scanners are in use at the six stations experiencing the highest volume of barcoded tickets, namely Farringdon, Finsbury Park, Kentish Town, Moorgate, Old Street and Stratford. 20) TfL are not able to tell you "how many completed fares Uber has completed in the West Lancashire area since they have been operating in that region" and suggest you contact West Lancashire council instead.
This month's most obsessive request: a 1673-word submission about repairs to Barons Court station which ends thus: "The correct response was not “TfL is not aware.” The correct response was: we will inspect the station, investigate the defects, and challenge those who inspected or signed this work off. That is your duty. It is not my duty to assemble a case file for you. I have already told you what is on site: flaking and chipped paint, rust coming through, overcoating without proper preparation, furniture paint failing, and a colour scheme that has not been justified. In your own letter you accepted that chipped paint on newly painted platform furniture requires remedial action. You cannot accept that and then declare yourselves unaware of the rest. I am not required to keep sending photographs and videos in order to make TfL look at its own station. Your attachment limits are your problem. If you need to see the defects, send someone to the platform. I expect named responsibility, documents and inspection. I do not expect another letter that protects the organisation and writes as if I had not seen the station."
