diamond geezer

 Wednesday, March 22, 2017

A month ago I told you how badly wrong the eastbound Next Train Indicator at Bow Road station was.

But it was at least consistently wrong.

What the display saidWhere the train was going
PlaistowBarking (Dist)
BarkingBarking (H&C)
 Check destination on front of train  Dagenham East or Upminster 

If the display said Plaistow then the train was going to Barking. If the display said Barking then the train was going to Barking. And if the display said Check destination on front of train then the train was going at least as far as Dagenham East and probably as far as Upminster. Madness, but consistent madness, should any of Bow Road's waiting passengers ever have taken the time to deduce the underlying pattern.

A month later, something has changed. Or rather everything has changed.

 What the display says Where the train's going
Barking Barking or Dagenham East or Upminster 
Upminster Barking or Dagenham East or Upminster 

There is now seemingly no connection whatsoever between what flashes up on the display and where the train is going. If the display says Barking then the train could be going to Barking or could be going further. If the display says Upminster then the train could be going to Upminster or it might not be going that far. I've observed loads of eastbound trains this week, and I haven't been able to spot an underlying pattern at all.

Of all the Hammersmith & City line trains that arrived, destination Barking, sometimes the display said Barking but more often it said Upminster. Of the District line trains going only to Barking, half the time the display said Barking and the other half it said Upminster. Of the District line trains going all the way to Upminster, most of the time the display said Upminster but frequently it said Barking. Dagenham East trains are quite rare, but I've seen them flagged up as either Barking or Upminster too.

Overall there was only a fifty-fifty chance that the display would give the correct destination for the next train. It was like flipping a coin, no better, no worse. There was even one glorious spell when five consecutive trains came in with the 'wrong' destination.

The next stop up the line, which is Bromley-by-Bow, and the previous stop, which is Mile End, have no such issues. They always get the destination right, whereas Bow Road has an electronic tombola on the eastbound platform. What's more it's running to completely different rules to those which applied a month ago, which is doubly strange, and still completely unfit for purpose. If this Next Train Indicator genuinely can't be fixed, maybe somebody should switch it off.

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