30 things we learnt from TfL FoI requests in August 2025
1) There are approximately 2,620 trips per weekday on route 310. Of these 59% are made exclusively on the section between Finsbury Park and Golders Green, 26% are made exclusively on the section between Stamford Hill and Finsbury Park, and only 15% are made between these two sections. 2) 65% of violent crime on the Underground takes places at stations, 32% on trains and the remaining 3% occurs lineside. 3) During the last financial year TfL earned £352,804.01 from brand licensing (down from over £400,000 in the two previous years). 4) The strap hangers, grab poles and handrails on the new Piccadilly line trains will all be blue. 5) The charging sockets on the new Piccadilly line trains will be USB-A, but the front plate with the plugs is designed to be replaced should a decision be made in the future to change the port type.
6) TfL produced 40,000 pin badges as part of celebrations for their 25th anniversary. The total cost was £23,965 +VAT. This was covered through the normal Employee Communications budget. 7) From 2nd February passengers using contactless to pay for travel from Sevenoaks to zone 1 stations were overcharged during the evening peak. TfL were made aware of the error on 20th February and fixed it on 8th June. 8) Only seven new DLR trains have been delivered to Beckton depot. The delivery dates were 13/01/23, 06/03/23, 11/12/23, 27/08/24, 19/05/25, 17/06/25 and 01/07/25. 47 trains are yet to arrive. 9) Last year 155 complaints were submitted about buses being too hot. This represents 0.0000086% of all bus journeys. 10) Since 2020 there have been four murders on TfL trains/stations and six homicides on buses.
11) ‘Harlequin’ was on the initial long list for what eventually became the Lioness line. However it did not meet the agreed criteria for choosing a name so was not considered beyond the early stages. 12) The new accessible car park at Ickenham station cost approximately £1.4m. It provides three accessible spaces. 13) There are currently 382,737 active 60+ Oyster photocard cardholders. 119,735 new cards were issued in the financial year 2024/25. TfL estimate that £84m of revenue was foregone during the financial year 2023/24. 14) TfL is actively working with the Rail Delivery Group and Great British Railways to ensure that barcode tickets can be accepted in the future. However this would require a significant programme of work and there is no scheduled timeline at present. 15) Since March TfL has received 8 complaints about the withdrawal of the One Day Bus & Tram Pass, two from the same person.
16) The headcount of TfL's FOI Case Management Team is 10 (up from 8 two years ago). 17) Three Elizabeth line trains have been named. They are Heidi Alexander, Andy Byford and Jorge Ortega. 18) The most popular cycle hire journey, by a considerable margin, is from Hyde Park Corner back to Hyde Park Corner. The top 10 journeys are all around Hyde Park or Kensington Gardens apart from 4) Podium QEOP → Podium QEOP, and 7/8) Ackroyd Drive, Bow ←→ Maplin Street, Mile End. 19) Northbound buses on route 108 continue not to serve bus stops MU and MV on Tunnel Avenue as the requirement for reinstatement has not been confirmed. 20) There are 699 yellow box junctions on the TfL London Road Network.
21) There are no plans to add bilingual roundels at Whitechapel. 22) The three TfL modes using the most electricity last year were the Underground (£1,184,087,953), the Elizabeth line (£310,777,031) and the Overground (£182,437,992). 23) No refurbished Central line trains have entered service this year. Only two have been refurbished since 2023. The deadline to refurbish the other 80 remains 2029, somehow. 24) The seven roles reporting to the Director of Buses are Head of Bus Performance Delivery, Head of Bus Performance Management, Head of Bus Service Delivery, Head of Bus Tendering and Evaluation, Head of Buses Business Development, Head of Monitoring and Implementation, and Head of On Demand Transport & Victoria Coach Station. 25) If you start your request "Hey TfL, You're probably aware of how enthusiastic I am regarding maps" and then ask eight long-winded questions, you will get no useful response.
26) The presence of CCTV has been shown to have little impact on women's safety perceptions at bus shelters. However 73% of women said they'd be more likely to travel by bus in London if CCTV were installed at the bus shelters they use. 27) Work on replacing the glass canopy at Canning Town bus station is due to begin on 15th September and continue until December. 28) If you'd like a zip file containing 25 pocket tube maps from 2000-2009, look here. 29) If you'd like a zip file containing the new tube carriage diagrams, including the new Overground line names, look here. 30) There is no need to ask "how muvh TFL spent to repaint the overground trains in rainbows and pictures of diversity and inclusion" because they answered last year and they spent nothing.
